Return & Refund Policy
At Rap Stitches, we want you to love what you wear. If you’re not completely satisfied with your purchase, we offer a 7-day money-back guarantee from the date of delivery.
Eligibility for Returns
- Items must be returned within 7 days of receiving your order.
- Products must be unused, unwashed, and in their original packaging with tags intact.
- Only regular-priced items are eligible. Sale items are non-refundable unless defective.
Non-Returnable Items
- Customized or personalized t-shirts
- Items damaged due to misuse or negligence
- Products returned after the 7-day window
How to Initiate a Return
- Email us at support@rapstitches.store with your order number and reason for return.
- Our team will guide you through the return process and provide a shipping address.
- Once we receive and inspect the item, your refund will be processed within 5–7 business days.
Refund Method
- Refunds will be issued to your original payment method.
- Shipping charges are non-refundable unless the item was defective or incorrect.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
We’re here to make things right. If you have any questions, feel free to reach out—we’re always happy to help.
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